Clientexec Support PIN Snap-in adds a temporary PIN code system to your client portal.
Clients can generate a one-time numeric PIN to share with your staff for quick identity verification
during chats, phone calls, or tickets. Each PIN expires automatically, and admins can view or mark
them as used instantly from the admin area.
Key Features
Secure Client Verification – Clients generate temporary PINs to prove identity without exposing sensitive data.
Automatic Expiry – PINs expire after a set number of hours (default 24) or immediately when used by staff.
Admin Management – Staff can view, expire, or regenerate PINs from the client account area.
Simple Client Portal Integration – Accessible under Support > Support PIN in the client area.
Lightweight & Easy Setup – Just upload the snap-in and run the included SQL table script.
Why This Add-on Helps
- Improves account security without adding complexity
- Gives staff a fast, standardized way to verify identity
- Enhances client confidence in your support process
What’s Included
- Support PIN Snap-in for Clientexec
- Database SQL file for PIN storage
- Configuration options for PIN length and expiry
Requirements
- Clientexec 6.8+
- Manual creation of the
support_pins table (SQL included)
Quick Setup
- Upload to
/plugins/snapin/supportpin/
- Import the included SQL to create the
support_pins table
- Enable the snap-in in Clientexec admin
- Clients can then generate Support PINs under Support > Support PIN
