Our Discord Snap-in is a powerful add-on for Clientexec that sends real-time alerts to your Discord server for important client and support events. With fully customizable settings, you can enable or disable each type of alert to suit your workflow.
Key Features
Instant New Ticket Alerts – Never miss a new support request again.
Client & Staff Replies – Different colors and labels make it easy to see who replied.
Full Alert Control – Enable or disable any alert type:
- New ticket created
- Client reply
- Staff reply
- Cancellation request
- New Order Created
- New Service Provisioned
Cancellation Request Notifications – Quick link to the Cancellations page in your Clientexec admin area.
Custom Bot Branding – Set your own bot name and avatar for a professional look.
Easy Webhook Setup – Works with any Discord channel.
Why This Snap-in is a Must-Have
- Respond faster to support requests
- Keep your team updated in real time
- Organize alerts alongside other Discord notifications
- Reduce reliance on email for urgent updates
